211 is the direct link between people who need and people who can help.

Everyday people across Arkansas are turning to 211 for information and support. 211 is a free, confidential referral and information helpline and website that connects people of all ages and across Arkansas communities to the essential health and human services they need, 24 hours a day, seven days a week.

211 can be accessed by phone or computer. The 211 website (www.arkansas211.org) provides a searchable online directory available to anyone with access to the internet. A toll-free call to 211 connects you to a community resource specialist who can put you in touch with local organizations that provide critical services that can improve and save lives. At this time, the 211 helpline only serves Benton, Carroll, Madison, and Washington counties. Efforts are currently underway to expand the 211 helpline to other communities in Arkansas.

With 211, you will find information about: 

  • Supplemental food and nutrition programs
  • Shelter and housing options and utilities assistance
  • Emergency information and disaster relief
  • Employment and education opportunities
  • Services for veterans
  • Health care, vaccination and health epidemic information
  • Addiction prevention and rehabilitation programs
  • Reentry help for ex-offenders
  • Support groups for individuals with mental illnesses or special needs
  • Safe, confidential path out of physical and/or emotional domestic abuse


211 helped 10,952 individuals connect to local resources.


211 received 22,698 requests for information and services.


211 has over 3,000 programs listed and the number continues to grow.